Hardware Maintenance

Tailored Service Levels to meet your requirements

Covering devices from all of the leading vendors that include servers, storage,  routers, switches, desktops and laptops Kaztech Solutions have the technical expertise to successfully respond to a variety of networking scenarios.

Kaztech Solutions service levels are split into 3 defined areas; Fix, Response and Advanced Replacement. Depending on the requirement, all Kaztech Solutions clients can select a variety of options to tailor their own SLA in response to their hardware needs.

As part of the defined Service Levels provided, all Kaztech Solutions clients can select a specific time constraint to accompany the SLA whether that be a 4 or 8 hour response, Monday to Friday coverage, or a complete 24/7 support package. These flexible options mean Kaztech Solutions can deliver measured service levels to its customers in a way that exactly meets their specific needs.

Kaztech Service Level features

fix

response

ad-replacement

Click here to view our complete list of SLA’s

Supported Vendors

Desktops & Laptops

Acer
Clone
Compaq
Dell
Fujitsu
Gateway
Hewlett Packard
IBM
Toshiba
Samsung

Sony

Servers & Storage

Acer
Clone
Compaq
Dell
Fujitsu
Gateway
Hewlett Packard
IBM
Netapp
Toshiba

Sun

Routers & Switches

Allied Telesyn
Aruba
Baystack
Cabletron
Enterasys
Cisco
Draytek
Extreme
Hewlett Packard
Check Point
IBM
Juniper
Netgear
Netscreen
Nokia
Nortel
VMware
Watchguard
Zyxel
3Com

 

Please contact us today for a free no obligation quote around our Hardware Maintenance contacts.

Free Quote
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